Seats and boarding
Updated 29 September 2026 · 1 min readSeats and boarding · Updated 29 September 2026 · 1 min read
If you’re not at the boarding point on time and haven’t told us beforehand, the booking is marked as a no-show.
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Have your booking reference ready (it’s on your ticket), or your private ride request number, and we’ll find it straight away.
Best for changes to a booking. Our team is on WhatsApp daily, 8 AM to 11 PM Cairo time.
Daily 8 AM to 11 PM Cairo time. Best if you are at the station and the bus is due.
For refunds, receipts and anything with an attachment. We reply by email.
