If your payment is declined or not completed, the booking isn’t made and your seats are released.
Try this
- Check the card number, expiry date and CVV.
- Make sure your card is enabled for online payments.
- Complete your bank’s confirmation step if it asks for one.
- Try another card.
Only your bank can tell you exactly why it declined a payment. If it keeps happening, call your bank.
Not sure your last payment for a bus booking went through? Don’t pay again. If it’s still being confirmed, the app tells you and won’t take a second payment: open your booking to see where it stands.
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